Position Details
Reference Number 16575
Position Title Reception/Call Centre
Employment Type Part Time (Temporary)
Entity FINANCE & BUSINESS SERVICES
Location Colac Area Health 2-28 Connor Street COLAC VIC 3250
Award Classification Health and Allied Services, Managers and Administrative Workers (Victorian Public Sector)(Single Interest Employers) Enterprise Agreement 2021-2025 - Admin Grade 1 - Level 1
Hours 72.00
Position Summary

Reception / Call Centre Officer

Maternity Leave Replacement 

Part Time – 18 Hours per week Until 08/09/2023

 

We are currently seeking applicants for the role of Reception/Call Centre Officer.

 

The successful applicant will be a driven individual who thrives on providing exceptional service. You will be required to work additional hours when required to assist with leave coverage.

 

The successful applicant will have:

  • Outstanding customer service and friendly, professional phone manner
  • Excellent communication skills both verbal and written
  • Strong administration/secretarial skills
  • Excellent problem solving ability
  • High level of computer literacy: sound working knowledge of Microsoft Office
  • Kind, empathetic nature
  • Ability to effectively prioritise workload
  • The ability to work independently and as part of a team

Further information may be obtained by contacting the Customer Reception Manager on 52325285

 

 Applications close Wednesday 24th August 2022 

 

Position is subject to a satisfactory Criminal History Check and participation in CAH’s Immunisation Program

 

 We are committed to the safety and wellbeing of all children and young people.

 

We at Colac Area Health are proud to be totally smoke free.
Selection Criteria Essential: Outstanding customer service and friendly, professional phone manner
Essential: Excellent communication skills both verbal and written
Essential: Strong administration/secretarial skills
Essential: Excellent problem solving ability
Essential: High level of computer literacy: sound working knowledge of Microsoft Office
Essential: Kind, empathetic nature
Essential: Ability to effectively prioritise workload
Essential: The ability to work independently and as part of a team
Desirable: Knowledge of Patient Administration Systems
Desirable: Previous experience in Health field
Desirable: Previous call centre experience
Contact Person Bianca McKay
Contact Number 52325285
Closing Date 24/08/2022
Position Description
(FCS772022) Reception Call Centre Officer.pdf Open
Application Guide PDF IconView Guide
Print Apply Now